Phoenix Sky Harbor International Airport
Phoenix Sky Harbor International Airport (PHX) is the nation’s 6th busiest airport, serving more than 40 million passengers each year. Its airfreight operations are significant, as well, with 550 million pounds of freight traveling through PHX each year. The 3,000-acre airport is a public airport operated by the City of Phoenix. Its location just three miles from the city’s central business district, between Interstate 10 and highway 143 makes it an ideal airport for easy access. With three runways on-site, PHX handles more than 1,200 aircraft arrivals and departures each day.
The busy airport offers a variety of services for its travelers, including continuously updated airport information on its radio station, 1610 AM.
PHX passengers access their flights through three terminal buildings: Terminals 2, 3 and 4. Terminal 1 was demolished in 1990.
Terminal 2 has two levels, 10 gates and a variety of restaurants and retail shops as well as a children’s play area and a museum exhibit. Most of Terminal 2’s amenities and all of its gates are on the first level.
Terminal 3 is also two levels, with ticketing and baggage claim on the lower level and retail shops, restaurants and all flight gates on the upper level.
With 3.9 million square feet, Terminal 4 is the airport’s largest and newest passenger terminal. Its 90 gates are split among seven concourses, handling nearly 80 percent of PHX’s passengers. Baggage claim is on Terminal 4’s first level, ticketing is on the second level and gates, shops, and restaurants are on Terminal 4’s Level 3.
Travelers needing help or information can look for the airport’s Sky Harbor Navigator volunteers wearing purple jackets or purple polo shirts. The Navigators represent one of the nation’s largest airport volunteer programs, with 340 volunteers located throughout the airport’s three terminals.
Complimentary wireless Internet service is available in all terminals, in most of the airport’s concession areas, at the gates and in the lobby of the Rental Car Center.
PHX offers an interfaith Airport Chapel on the third level of Terminal 4. The chapel is open around the clock for meditation and reflection. Protestant and Catholic services are held there on Sundays and Muslim services are performed on Fridays.
Those who need special, emergency assistance should seek out the Traveler’s Aid Services located in the airport’s chapel. Aid services include escorts for children and elderly passengers; KidsCall, a program to offer runaways an opportunity to call home and emergency assistance such as information on local groups that provide emergency shelter, meal assistance and transportation.
The Phoenix Police Department Airport Bureau is on-site at PHX to handle law enforcement issues and ensure the security of the airport’s many passengers and employees.
Smoking is allowed only in the airport’s 17 designated smoking areas. Areas are marked on airport directory maps in each of the three terminals.
USO Arizona operates a VIP area for military service personnel and their families on level 2 of Terminal 2. The VIP lounge provides complimentary snacks, sodas, water and books. The lounge also offers couches, tables and chairs, large screen televisions, games, computers, a children’s play area and a kitchen.
The airport’s Rental Car Center is in a separate building west of the airport on East Sky Harbor Circle South. Shuttles run every five to 10 minutes.
The airport offers more than 20,000 parking spaces in four parking garages, an oversized-vehicle parking lot, a West Economy lot, a special event lot and two cell phone waiting lots. Parking fees vary by lot/garage, although the cell phone lots are complimentary. For ease of use, the cell phone lots have electronic flight information display boards and a list of airline phone numbers.
Airlines Serving Phoenix
The Phoenix Sky Harbor International Airport is a big airport and a hub for three airlines. Ameriflight, Great Lakes Airlines, and US Airways all use the Phoenix Sky Harbor Airport as a hub. Additionally, Southwest Airlines considers the Phoenix airport a focus city airport. More than 40.5 million passengers fly into and out of the Phoenix Sky Harbor International Airport each year. Just over 20 million of those are departing passengers.
Aeromexico, AirTran Airways, Air Canada, Alaska Airlines, American Airlines, British Airways, Delta Air Lines, Frontier Airlines, Great Lakes Airlines, Hawaiian Airlines, Jet Blue Airways, Southwest Airlines, Sun Country Airlines, United Airlines, US Airways, and West Jet are the airlines that use the Phoenix Sky Harbor International Airport on a regular basis with both arriving and departing flights.
There are more than 120 gates at the Phoenix Sky Harbor International Airport in three terminals. The airport originally had four terminals, but terminal one was retired in the past and airport officials made the executive decision not to rename the remaining three terminals in an effort to refrain from confusing passengers already familiar with the Phoenix Sky Harbor International Airport. Terminal 2 is where passengers will find Alaska Airlines, Great Lakes Airlines, and United Airlines. Terminal 3 is home to American Airlines, Delta Air Lines, Frontier Airlines, Hawaiian Airlines, Jet Blue Airways, and Sun Country Airlines. Terminal 4 is where passengers will find flights on Aeromexico, Air Canada, AirTran Airlines, British Airways, Southwest Airlines, US Airways, and West Jet.
The busiest domestic destination cities out of the Phoenix Sky Harbor International Airport include Denver, Las Vegas, Los Angeles, San Diego, and Seattle. Frontier Airlines, Southwest Airlines, United Airlines, and US Airways transport 932,000 passengers to Denver each year. Southwest Airlines and US Airways deliver 773,000 passengers to Las Vegas annually. American, Delta, Southwest, United, and US Airways fly 771,000 passengers to Los Angeles each year. More than 678,000 passengers fly from Phoenix to San Diego each year on Southwest and US Airways flights, and 638,000 passengers fly Alaska, United, and US Airways to Seattle each year.
Calgary is the busiest international destination, with more than 320,000 passengers aboard Air Canada, US Airways, and West Jet heading to this destination each year. San Jose is the second busiest international destination. US Airways delivers more than 301,000 passengers here each year to San Jose. Finally, rounding out the top three busiest destinations out of Phoenix is Vancouver. More than 220,000 passengers fly US Airways and West Jet to Vancouver each year.